Shipping

TYPES OF SHIPPING

Shipping can be of two types:  

  1. A) NOT REFRIGERATED for all those products that do not require refrigerated shipping.  
  2. B) REFRIGERATED for all those products that cannot be shipped except under controlled temperature conditions during the entire shipping time 

 

In the description of each product in the e-shop,  you will find either the label "NON REFRIGERATED" or "REFRIGERATED SHIPPING".

If you place an order with more than one product, where at least one requires refrigerated shipping,  the entire order will be delivered with refrigerated shipping.

PLEASE NOTE: 
*We have chosen not to work with isothermal boxes and dry ice for two main reasons:

- to reduce the environmental impact of the materials used for this type of shipment

- be sure that our genuine and highly perishable products will be delivered maintaining the right temperature during the entire shipping time   
*We do non-refrigerated shipping both in Italy and in the EU while refrigerated shipping only in Italy (at the moment) except for big orders (in this case please contact us privately). 

 

SHIPPING METHODS

Since we operate in a very rural area of Sardinia island, in order to preserve the original characteristics of the products ordered, we ship exclusively:

- the Monday following the purchase in the case of non-refrigerated shipments

- the Tuesday following the purchase in the case of refrigerated shipments  

 

It is highly recommended to indicate:

- a correct address where the courier can always find someone

- a telephone number on which the courier may contact you (although he is not obliged to do so)

 

COURIERS

For our shipments we work with the following couriers:

- DHL for both national and international non-refrigerated shipments

- STEF for refrigerated shipments only throughout Italy

 

DELIVERY TIME  

In cases of NON REFRIGERATED SHIPPING (DHL):

- national shipments (Italy) > 48-72h

- international shipments (within the EU)> 48h-96h

 

In cases of REFRIGERATED SHIPPING (STEF):

- ONLY national shipments> 48-72h

 

However, for some destinations the delivery times may be longer in particular for some areas in Italy and the EU, major and minor islands and some addresses that are difficult to reach.

 

IMPORTANT!

Due to the COVID19 emergency, delivery times may vary.

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SHIPPING COST 

In cases of NON REFRIGERATED SHIPPING (DHL):  

National shipments

> € 9.80 from 0 to 3kg  

> € 14.90 from  3 to 5 kg

> € 19.90 from 5 to 10 kg

FREE SHIPPING for orders over € 200  

International shipments (only within the EU)

> € 19.80 from 0 to 3kg 

> € 26.90 from 3 to 5 kg

> € 34.90 from 5 to 10kg

FREE INTERNATIONAL SHIPPING for orders over € 350  

 

In cases of REFRIGERATED SHIPPING (STEF): 

National shipments

> € 24.90 from 0 to 25kg 

> € 49.90 from 25 to 50kg  

FREE REFRIGERATED SHIPPING throughout Italy for orders over € 200

   

VEGHU takes charge of couriers’ price variability, covering these costs in order not to affect the customer with extra costs.

 

All shipping prices include VAT.

 

For bulk purchases or different requests, please contact VEGHU through info@veghu.org

For more information, please refer to General Terms and Conditions of Sale.